What to Expect

OUR APPROACH AND PROCESS

Communicate • Collaborate • Connect

Those are the key words to our process when working with our clients. That’s how we work with you. Through an in-depth discovery process, we identify your objectives and how best to achieve them. In close collaboration with your team, we develop the content and assets that will empower your messaging. Then we connect the messaging with your desired audiences.

Our Process

Focus on Results: We work with you to identify specific challenges and implement solutions. We ask questions and truly listen to your answers so we can design and produce to meet your goals and objectives. We consider ourselves your collaborative partners who focus on — and care about — your results.

Engage the Organization: Achieving results begins with commitment — both ours and yours. From exchanging ideas, to giving feedback and meeting deadlines, organizations whose staff members remain engaged with each project are the catalyst for positive outcomes and accomplishments.

Build Client Capability: Our collaborative approach to project development encourages teamwork and promotes individual development. By sharing our knowledge with clients, your staff members hone their own skills necessary to lead subsequent efforts.

The Result of this Strategy: All the elements work together as a unified force. It is a process designed to ensure that all messaging and communications strategies are consistent across all channels and are centered on the customer.

Approach

We identify your identity. Getting to the heart of who you are and what you provide your audience helps us better understand and solve the challenges you both are facing.

We focus your efforts by prioritizing short-term needs and developing a long-term strategy.

We build an emotional connection through visual storytelling. All your communications should evoke emotion, appeal to your audience’s senses, and inspire calls to action.

We engage your audience on behalf of your goals. Keep the conversation going by turning your audience into brand ambassadors who want to advocate for you.

Our approach helps you thrive. And when our clients succeed, they strengthen a vibrant, caring community.

We focus on accessibility and intersectionality. Prioritizing an inclusive environment that makes everyone feel welcome and want to be a part of your community.

Values

Engaging visual and written content

Storytelling that gets our clients noticed

Long history of helping nonprofits grow their audience

Planning and strategy

Understand the nonprofit culture and structure

If we don’t have certain expertise, we bring experts to the team